$40 & 4 Hours Later

Is there anything more frustrating than computer problems?

I tried to fix it myself by diagnosing my connection problem and

following the trouble shooting advice.

NO GO!

So I called support a few days ago. 

After a significant amount of time, I found out

a cable was unplugged.

That's easy just plug it back in, right?

No!

It was broken, so we had to locate a replacement

and call back another day.

So today I made another call to AT & T for tech support.

Two hours later and they say they've done everything they

can for me and now I have to call Linksys.



I didn't even take a potty break or eat,

 because I just want it fixed.

Ashley needs the wireless so she can use her laptop

for college we also need it to stream Netflix wireless.

You don't know how important it is to to have

access to Strawberry Shortcake episodes unless

you have a toddler at your house.

No warranty, so we have to pay for the service.

Pay to be put thru H-E-L-L...I spelled that just so you know,

for another t-w-o hours.

Rohit, in New Delhi was one of the nicest techs I've

ever had, but anyone speaking a foreign language can

be hard to understand.

Couple that  with all the techy computer language

and plugging in changing and unplugging all kinds of cords. Ugh!

I had Gus assist me with the connections and then

had to have Ashley assist on her lap top as well,

and Rohit was connecting remotely and taking over our computers.

It was a three ring-circus here, with everyone frustrated

with one another and the situation.

It wasn't pretty by any means.......

But four hours and $40.00 later, we have our

wireless back.

Ashley is sharing pics of Spain and

Daniela is watching Dora on Net Flix.

Me, I'm having a diet coke and getting far away

from the computer for the rest of the day.